Terms of Business

1. Payment

Upon receipt of the Client’s signed acceptance form, Upfront Communications will confirm a booking for the training programme/s set out therein and will invoice the Client after the completion of the training for the total price thereof.  The invoice must be paid within 14 days of completion of such training programme.

 

2. Late Payment

In the event of late payment, Upfront Communications reserves the right to charge interest on all outstanding amounts at the rate of 1% per calendar month or part thereof from the last date that payment was due to the date that payment is made in full.

 

3. Prices

The prices quoted are valid from the date set out on the covering letter and for 60 days thereafter.  Upfront Communications reserves the right to adjust these prices at any time outside this period.

 

4. Postponement and Cancellation of training programmes

If the Client wishes to postpone or reschedule a training programme after the date thereof has been confirmed in accordance with clause 1 above, the Client may do so without penalty by notifying Upfront Communications at least 14 days prior to the confirmed date of the training programme whereupon the parties will reschedule the programme to a mutually convenient date.  All cancellations to bookings must be made in writing by the Client at least 14 days prior to the start of a programme whereupon Upfront Communications will be entitled to retain the Deposit.  If a booking is cancelled or postponed by the Client within 14 days of the scheduled training programme, the Client is required to pay the full programme fee.  Upfront Communication’s reserves the right to postpone a programme due to unforeseen circumstances in which case, the Client will be offered alternative dates and the programme will be rescheduled to a mutually convenient date.

 

5. Changing delegate details

There will be no charge if the Client wishes to replace an original delegate with a substitute person. Please inform Upfront Communications of any such change to the original booking.



6. Programme content

Upfront Communication’s programmes are constantly updated and improved and Upfront Communications reserves the right to alter any of the programmes’ content without prior notice.   Except in the case of the Client engaging Upfront Communications to present the Client’s own training programmes or to design and develop material for the exclusive use of the Client and unless otherwise agreed between the parties in writing, Upfront Communications shall own all intellectual property rights in the programme content and the Client shall not be permitted to produce or allow any video recording of the programme or photocopy, reproduce or use the programme materials without the prior written consent of Upfront Communications. 
 


7. Travel and Accommodation Expenses

In the event that Upfront Communications is engaged to present a programme for the Client outside of the Sydney Metropolitan area, the parties shall agree upon the travel and accommodation expenses which the Client will be liable to pay or reimburse to Upfront Communications.  Any such travel and accommodation expenses to be reimbursed to Upfront Communications will be payable by the Client within 14 days of the date of Upfront Communications’ invoice in respect thereof.

 

8. Governing Law

These terms of business are governed by the laws of the state of New South Wales.