Business Etiquette
What are the rules of business etiquette in this day and age?
This course will guide you through best-practice for first meetings, office etiquette, dining manners and expected business courtesy. Learn how to make small-talk and establish rapport with ease. It is a fun and practical course with lots of opportunity for interaction and questions.
What will delegates get out of the course?
- Confidence to act appropriately in different situations
- Clear idea of expected courtesy and manners in business
- Knowledge of appropriate grooming in the first-world business arena
- Understanding of the value of having an effective network
- Top tips to build rapport and make contacts gravitate towards you
- The chance to ask all of those grooming and etiquette questions you have always wondered about!
Are you aware of the best practices for business etiquette? Do you know the importance of having excellent business etiquette and how this can crucially affect the business connections you make? Are you in constant fear of doing the wrong thing during client meetings or office gatherings?
Do you have the confidence to act appropriately in different situations, be it in the workplace or outside work? Do you have a clear idea of expected business courtesy and proper business conduct? Are you aware of appropriate grooming for the first-world business environment? Understanding the value of having an effective network will translate to having better business connections for you and your organisation.
This course will guide you through best-practice for first meetings, office etiquette, dining manners and expected business courtesy. Learn how to make small-talk and establish rapport with ease. It is a fun and practical course with lots of opportunity for interaction and questions.
Is business etiquette as important now as it was fifty years ago?
In the days of our grandparents business etiquette was regarded as one of the most important aspects of any successful business man. But then, fifty years ago expectations were different in fact the work force as a whole was a completely different place. These days not only do we have more equality in the work place than ever before but we also have a whole new world of technology that has dramatically shifted the way good business is done.
So, with all this change, is business etiquette still as important as it used to be?
Since the economic downturn in America the world of business has become more cut throat, less forgiving and much more competitive internationally. Business etiquette and networking skills are not only just as important as they were fifty years ago, but perhaps even more so now that it is essential that businesses retain their current customers and business alliances whilst forging forward to develop new ones.
Business etiquette no longer refers to just dress codes, manners, corporate dinners and how to write a good business letter, though these things are still just as important as they were fifty years ago. Modern etiquette for businesses also covers a large range of new issues including but certainly not limited to the appropriate use of technology, social networking (including twitter and facebook), email correspondence, cross cultural communications and inner office networking (including cross cultural and cross gender networks without any of the traditional hierarchy).
The essence of business etiquette both new and old is respectful communication and appropriate behaviour in any given situation. Modern businesses are now made up of corporate cultures that are not only different to those of the past but can also be vastly different to each other. Some high level businesses have adopted the very contemporary casual dress code and relaxed atmosphere that would never have been accepted fifty years ago. But just because some companies have adopted this jeans and shirt attitude, it doesn’t mean everyone has... in fact there are some corporations that have maintained a very traditional culture and that culture must be respected at all times.
Carefully considering the corporate culture of an organisation should help to define the etiquette that is expected when applying for a job within their walls or forging a successful business alliance with them. Having excellent business etiquette and networking skills can help you fly through an interview process for a great new job or promotion, it can help you train your staff to behave appropriately and it can help you forge money making business partnerships that without the proper etiquette would never have been available to you.
Business etiquette is constantly changing and evolving. Gone are the days of the fifties where the workforce is dominated by a male pecking order and here are the days of cross cultural businesses, women in power and incredible technology which is moving business at rates that would have been truly alarming in the past. Business etiquette has had to change just to keep up with it all, and with all this change you may find that your expectations and behaviour may need an update as well. Taking the time to educate yourself in the current business etiquette and networking skills that are expected in today’s business world is sure to serve you well.
